Policies

  • Data Privacy and Security
    The privacy and security of your data is important to us, and we believe in making it easy to understand how and why ...
  • Postmates Credit Terms and Conditions
    Credits issued by Postmates Support cannot be transferred or sold by you. Credits are not redeemable for cash o...
  • Community Standards
    At Postmates, we get it. We’re here to make your life easier, happier, and better. With more than 160,000 Postmates, ...
  • Trust and Safety Overview
    We created Postmates to make your life easier, happier and better. Our goal is that you always feel safe and comforta...
  • No Weapons Policy
    Everyone should feel safe using Postmates. So while we know some of you might lawfully carry firearms, knives, or oth...
  • Zero-Tolerance Policy
    Postmates immediately denies access to anyone who abuses drugs or alcohol while performing services on the platform. ...
  • Anti-Discrimination Policy
    At Postmates we prohibit any and all discrimination based on race, ethnicity, national origin, religion, disability, ...
  • User Generated Content Policy
    Postmates may, in its sole discretion, permit you from time to time to submit, upload, publish or otherwise make avai...
  • Data Request Guidelines for Third Parties
    Law enforcement and other government agencies making data requests should consult our Data Request Guidelines for Law...
  • Data Request Guidelines for Law Enforcement
    Third parties, including civil litigants and criminal defendants, making data requests should consult our Data Reques...