We know that sometimes things change and you need to cancel your delivery.  We understand.  Below is our cancellation...

You won’t be able to contact your Postmate, but you’ll be able to contact support should the need arise. If you need ...

A scheduled delivery can be cancelled at no cost to you as long as the delivery is not in progress. To cancel, open u...

Whenever you order to a new delivery address, we will now include a note in your Delivery Accepted email letting you ...

When your order is accepted, the screen will display an Estimated Delivery Time. This is a calculation of when the pl...

In the event that an item or multiple items in your order are unavailable, we will attempt to contact you in one of t...

We’re sorry your delivery didn't go as planned. To resolve your issue quickly, navigate to your Postmates order histo...

At this time, we are unable to update your order.  You will need to cancel the order and resubmit. Please note that i...