How can I contact customer service?
Our customer service team is available 24/7 to assist with your delivery requests.
Do you have a question about an ex...
How do I become a Postmate?
If you're interested in becoming a Postmate, head on over to postmates.com/apply!
How do I tip my Postmate?
At Postmates, we believe that tipping is a great way to acknowledge stellar service, and we want you to be able to do...
Who makes the deliveries?
Our Postmates are independent contractors. Your safety is extremely important to us and we screen all of our Postmate...
What is your referral program?
Thanks for wanting to share Postmates with your friends and family!
When someone signs up with your referral link, yo...
Does Postmates deliver alcohol?
Yes, Postmates delivers alcohol in certain markets. You must be 21 or older to receive alcohol and the account owner ...
Can I schedule my delivery in advance?
Yes! You are able to schedule a delivery for a later date or time.
On the checkout screen, tap on the When section to...
Can a Postmate go to multiple locations?
In order to assure every item arrives on time and in an appropriate condition, Postmates are currently unable to pick...
Can I send items to someone in another city?
Yes! All you have to do is change the search address in the address bar at the top of the app or on the main page of ...