FAQ

• Where is my order?
• Why was my order canceled?
• Can I cancel my order?
• How can I contact my Postmate?
• Can I tip a Postmate in cash?
• How long do I have to notify Postmates about an issue with my delivery?
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Buyer pickup

• My pickup order was not prepared when I arrived
• Can I change my pickup order to delivery?
• I was mischarged for my pickup order
• Can I cancel my pickup order?
• I missed my order for pickup
• Food quality for my pickup order was poor
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