How does curbside pickup work?

Curbside pickup allows merchants to bring their products outside to customers that otherwise may not be able to enter a physical store. 

If you place a pickup order with a merchant that’s operating with curbside pickup, you’ll be notified in the Postmates app. Let the merchant know you’ve arrived by tapping I’ve Arrived. Read the instructions from the merchant before tapping Check In. We’ll notify the merchant that you’re outside, and they’ll bring you the order as soon as it’s ready. Be sure to have your order number on hand as the merchant will use it for confirmation. Once you receive your order, tap Confirm Pickup.

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