I want to report a vehicle accident

Postmates requires that all on-demand independent contractors (i.e., Postmate couriers) maintain an up-to-date, personal auto insurance policy. Postmates does provide excess auto insurance for Postmate couriers in the event that their personal policy does not adequately cover damages they cause to other parties (i.e., third party property damage and/or bodily injury).   


If you are involved in an accident with a Postmate while they are on an active delivery, please reach out to protection@postmates.com and share all the relevant details. We will get back to you as soon as possible.

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