When you sign up for an account on Postmates, we need to make sure that we have your correct phone number associated with your account. Phone number verification ensures your account is secure and up to date with the correct information. It also allows us to text or call you if something comes up during your order (i.e., substitution, order clarification, delay, etc.).
When you see the phone number verification prompt in the app, just type in your current phone number and you will receive a verification code via SMS. Enter that 4 digit code on the next screen and you’re all set.