How do I use Postmates?

To sign up for Postmates, all you need is an email address and a working mobile phone number. Simply download the app onto your iPhone or Android device and tap Get Started.

Once you've opened the app, you’ll be asked for your mobile phone number. We’ll send you a 4-digit code to verify that mobile phone number. To finish setting up your account, we’ll ask for your email address. Once you enter your email address and hit Continue, you’re in!

You can use the Postmates mobile (iOS and Android) or web app to request a delivery from merchants in your city. Once you've located the restaurant or store you'd like to order from, add the items you want to your cart, and order away. 

If the merchant’s menu or catalog isn’t available in the Postmates app, you’ll see the option to Add Your Items after choosing that merchant, which will allow you to create a custom order. Just make sure your instructions are as specific as possible so your Postmate will know exactly what to get. For instance, “One large slice of pepperoni, please.”

Was this article helpful?