Postmates Help Center

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The Basics

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Help with your settings

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Orders

Help with active and past orders

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Charges

Help with charges and payments

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Trust & Safety

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Frequently Asked Questions

How do I use Postmates?
Which cities is Postmates available in?
What is Postmates Unlimited?
How can I contact customer service?
How do I become a Postmate?
Where is my order?
Why was my order canceled?
How do I report an accident or safety incident?

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